About Rainpuddle Website Rescue
Rainpuddle Website Rescue is an independent repair service for small-business websites.
We fix the problems that quietly cost you customers—broken contact forms, awkward mobile layouts, dead links, slow pages—on the website you already have, for a fixed price, without a redesign.
What Rainpuddle Website Rescue does
Website Rescue
$349 flat
We review up to 5 pages of your existing website and agree a written list of up to 10 repairs before any work starts. Broken forms and buttons, mobile layouts, dead links, slow images, and neglected headings and metadata all get fixed in place. You keep the design, platform and content you already have, and the site simply works again.
Website Rebuild
from $1,495
When a site is too dated or fragile to repair economically, we replace it with a straightforward site of up to five pages that keeps your branding and your existing words. It includes mobile-friendly design, a working contact form, basic search and accessibility structure, and two revision rounds. Your old site is archived before the new one goes live.
Custom Web Development
quoted per project
Booking systems, memberships, online stores and integrations sit outside a repair or a standard rebuild. We talk through what you actually need and quote the work separately. If a smaller job would solve the problem, we say so first.
What makes Rainpuddle Website Rescue different
One flat price of $349, never an hourly bill
A Website Rescue costs $349, split $175 to start and $174 on completion. There is no retainer, no monthly contract, and no surprise invoice for extra hours.
Nothing is due until you approve a written scope
The first review is free. We look at your site, write out exactly which repairs we will make, and only then is the $175 deposit due. If you decide not to go ahead, you owe nothing.
Most repairs are finished within 3 business days
The 3-business-day clock starts once we have the access needed to make changes, not when you first email us. We reply to new requests within one business day.
Repair is recommended over replacement whenever repair makes sense
We also build websites from scratch, starting at $1,495, so recommending a $349 repair costs us the larger job. That is the point: if repairing your site is the economical answer, that is what we will tell you.
One revision round and 7 days of follow-up
After the repairs you get a before-and-after summary and one revision round. For 7 days after completion, anything directly related to a repair we made gets fixed at no charge.
Who we are
Brandon McPherson
Founder, Web Repair Specialist
Brandon is a small-business owner and former teacher with over 10 years of web design and repair experience.
Rainpuddle Website Rescue started from a simple philosophy: not every dated website needs to be replaced, and some just need a rescue. If the site you already have can be repaired economically without a redesign, we’ll recommend repair.
How Rainpuddle Website Rescue works
How to reach us
Everything runs by email at support@rainpuddleworks.com, so you always have a written record of what was agreed and what changed. No call is required at any point, though we are happy to talk if you prefer.
Response time
New requests get a reply within one business day, Monday to Friday. During a project you hear from us when the scope is ready, when the repairs are done, and if anything unexpected turns up.
Getting started
Send your website address and what has been bothering you. We review the site, send a written repair scope for you to approve, and invoice the first half once you agree to it.
Access to your site
Most platforms let you add a separate account for us instead of sharing your own password, and we tell you exactly what is needed. You can remove that access as soon as the project is complete.
Turnaround and finishing up
Most projects are completed within 3 business days of receiving access. You then get a summary of what changed, one revision round, and an invoice for the remaining $174.
Key facts
- Company name
- Rainpuddle LLC
- Type
- Web Repair Service and Independent Software Studio
- Founder
- Brandon McPherson
- Headquarters
- Junction City, Lane County, Oregon
- Website
- https://rainpuddleworks.com/
- Core offering
- Website Rescue — $349 fixed-price website repair
- Pricing
- Website Rescue $349 flat ($175 to start, $174 at completion); Website Rebuild from $1,495; custom work quoted per project
- Contract terms
- No retainer, no monthly contract, no hourly billing; written scope approved before any payment is due
- Services
- Website Rescue, Website Rebuild, Custom Web Development
Frequently asked questions
Do I pay anything before you look at my site?
No. The first review is free. We look at your site, write a clear repair scope, and you approve it before the $175 deposit is due. If you decide not to go ahead, you owe nothing.
What if my site has more than 10 problems?
We put the most important problems first, so the 10 agreed fixes go where they make the biggest difference. We’ll tell you plainly what’s left over and what your options are before you pay anything.
Will you change how my website looks?
Only where a repair calls for it, like fixing a layout that breaks on phones. Your design, platform, and content stay yours. Rescue repairs the site you have; it isn’t a redesign.
What do you need from me to do the work?
Access to make changes, usually a login on your website platform. WordPress, Squarespace, Wix, and Shopify all let you add a separate account for us, so you don’t have to share your own password. We’ll tell you exactly what’s needed, and the 3-business-day turnaround starts once that access is in place.
What does the 7 days of follow-up cover?
If something directly related to a repair we made stops working within 7 days of completion, we’ll fix it at no charge. It doesn’t cover new problems unrelated to our work or new requests.
Send us your website and what’s been bothering you. The review is free, and we’ll reply within one business day.
Request a free site review